Great machine! Perfect for my small business. It brews quickly and the coffee tastes good. The stainless steel build feels solid and the thermal carafe keeps a full pot hot through the morning rush. Setup was straightforward and it looks professional on the counter.
We bought this for our 20-person office and it's been reliable for months. A full pot brews in about 8-10 minutes and the carafe stays hot for hours. The multi-stream showerhead makes a noticeably better-tasting pot than our old drip machine. Worth every penny compared to restaurant supply prices.
Solid commercial-grade brewer. The stainless steel construction feels heavy-duty. Brewing speed is fast and the coffee comes out strong and consistent. Only giving four stars because the carafe pour spout takes a couple of tries to get the hang of, but once you do it's drip-free.
Bought this for our church coffee hour. It handles a crowd easily — we brew one carafe before service and it stays hot through the hour. The removable filter basket makes cleanup quick. Much better value than the name-brand commercial units.
Good brewer for the price. The thermal carafe is a big upgrade over a glass carafe with a hot plate — no more burnt coffee at the bottom. It brews a full pot in about 9 minutes. The unit is taller than expected so measure your counter clearance before ordering.
We run a small bed and breakfast and this has been a workhorse. Guests appreciate having hot coffee available early. The carafe holds temperature well into the afternoon. Build quality feels like it should last for years of daily use.
The brewer itself works fine and makes good coffee. The reason for three stars is that the temperature retention in the carafe is about 6-8 hours rather than the advertised 12. Still better than a hot plate, but don't expect all-day heat. Otherwise no complaints about the build.
Perfect for our break room. It replaced a cheap consumer machine that died after a year. This one feels appropriately heavy and commercial. The on/off indicator light is a nice touch so you know when it's brewing. Coffee is hot and flavorful.
Decent commercial brewer at a fraction of the price of the big brands. Easy to load water and grounds, fast brew cycle. The stainless steel exterior wipes clean easily. Wish it came with a second carafe, but otherwise happy with the purchase.
We use this in our home for large family gatherings. It brews enough for everyone at once and the carafe keeps coffee hot while people help themselves. The push-button pour is easy for guests to use without making a mess. Glad we upgraded from a 12-cup home brewer.
